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Customer Reviews for Olathe Ford Lincoln

At Olathe Ford Lincoln, we believe in building relationships and have been since 1973. Nothing is more important to us than integrity, honesty, trust, and helping our customers find what they desire. We also happen to have the largest Fleet department in the world! We welcome you to be a part of our family! So please do not hesitate to let us know how we can help you. Please feel free to contact us.
 I can't say thank you enough to Cassie. She made my car buying experience much easier that I ever thought it would be. She was very helpful from beginning to end. I recommend her to anyone. Very helpful throughout the process.
 
-by Bridget from Lawrence, Kansas

 
 
My first New Vehicle was purchased from Olathe Ford in 2002. We have purchased 4 more vehicles over the years. I now have a 2014 Ford Fussion and so far, so good The service department is wonderful and all the staff are the best!
 
-by Donna H from Overland Park

 

Our experience was wonderful. Great service, great deals, friendly people, and drove off with a car that we love. Dennis and Pat are the best!

-by Heather Martin

 
 
I LOVE my new Mustang I got from you guys! Thomas Mersman was the fella who sold it to me and he was very informative with showing me all the bells and whistles (not that I understand all of them yet--LOL) but a very nice salesman--and NON pushy--which is what people want. He's a keeper and knows his stuff and works well with people!! Thank you guys so much!!! Thomas helped me cross one more thing off my bucket list--to own a Mustang-and it is gorgeous!!!!!! I was in and out in faast!! Very efficient!! 
 
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We all know that buying a car can be a huge pain, even just looking for a new car can be frustrating... not with Olathe Ford! I was lucky enough to have a wonderful salesman, Josh Cook. He really listened to my needs and what I was looking for in a car. He didn't pressure me or hassle me at all during the process. In the end I ended up buy my Ford Edge through them and I'm very happy I did. EVERYONE at Olathe Ford and the Olathe Ford Used Car Outlet were wonderful! Thank you all so much for working with me and making this the easiest car buying experience I have ever had! I'll absolutely be back!
 
-by Kayte Charlesworth


This was my first experience buying a car and I loved the process. Olathe Ford was the first place I looked at and the service was great. I was met immediately by Jim Sprinkle and he quickly showed me cars that were in my price range and what I would like. I visited other places that day, but couldn't imagine buying another car than Olathe Ford. They were very professional and knew their facts right on the spot. I ended up getting my car the very next day. I would recommend buying a car from Olathe Ford every time!
 
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We've never been disappointed with buying/trading vehicles with Olathe Ford. Nate worked very hard in finding us exactly what we wanted and we're always treated well by the entire OFL team.
 
-by
 
 
Brian Rector and Olathe Ford Staff, You have gone above and beyond excellence in taking care of our purchase of our new Ford Fusion. We will recommend family and friends to purchase a vehicle from Olathe Ford and from you Brian. We just want to thank you for all you have done for us. Sincerely, Terry and Geryl Gretencord.
 
-by Geryl Gretencord
 
 
Best Car buying experience ever! Everyone was friendly and nice. Not once did I feel like I was dealing with your stereotypical car salesman. PERFECT.
 
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I walked in knowing what car I wanted. They gave me the keys and let me take it any where! I had a bad experience at a chevy dealership but when I came here it was a 180. Billie was nice and very patient and extremely helpful. Sam the finance guy was awesome, didn't hide anything, showed me everything! I couldn't have asked for a better experience! I walked away with my 2013 Chevy Malibu and I couldn't be any happier! I would definitely go back, loved the experience and everyone was helpful!
 
-by Kara Fatseas
 
 
My wife and I recently purchased a new 2014 F150 XLT using the COSTCO Auto buyer service. Our Sales Consultant was Jesse Hogg. Jesse explained how the COSTCO Auto buyer service worked, along with explaining the numerous Ford Motor Company incentives. We found that he was friendly and easy to work with, and we would definitely recommend him and Olathe Ford to our friends and family.
 
-by K Schulte
 
 
I have purchased my 20th vehicle in a row from Olathe Ford. I have worked through Mark McEver on each of these purchases. Todd Smith was my salesperson on this transaction. I was treated with respect and courtesy throughout my buying experience. My experience, in the past, has been excellent follow-up service on each of my purchases. I have continually referred Olathe Ford to my relative and friends. Thanks Olathe Ford for another great experience!
 
-by Lowell Martinie
 
 
I love the used Honda Accord LX that salesman Casey Calhoun sold me one year ago on 2/17/14. Casey took the time to research the vehicles on Olathe Ford's used car lot and found me the car that met all my requirements and needs. He also took the time to review the vehicle history and made me feel comfortable that I was purchasing a "great" vehicle. The car has been wonderful and I just love it! The financing staff jumped through hoops to provide me the best financing available! The Service department has been great with my maintenance and overall, I would highly recommend Olathe Ford. I will be a repeat customer for all my future vehicle purchases! Thank you Casey Calhoun and Olathe Ford!
 
-by Laura Stangl
 
 
I HAVE KNOWN JIM CLINE FOR MORE THAN 12 YEARS, HE HAS SOLD ME THREE VEHICLES IN THAT TIME. JIM WAS VERY PATIENT WITH ME UPON MY LAST DECISION FOR A CAR. I STARTED MY SEARCH IN OCTOBER OF 14. I ASKED TO DRIVE SEVERAL CARS FROM A SEDAN TO A CROSS OVER.. MY WIFE FELL IN LOVE WITH THE EDGE. ALL THE FEATURE WE WANTED ( HEATED SEATS). JIM IS THE EASIEST SALES MAN I KNOW. WHEN I WAS READY TO SIGN THE PAPERS TO BUY, THE STAFF KNEW HOW MUCH IT WOULD COST. I DIDN'T HAVE TO HAGGLE ABOUT THE TRADE IN PRICE. ALL WERE ABOVE BOARD. I WOULD RECOMMEND THIS DEALERSHIP TO ALL.
 
-by John Kimmi
 

 
 
 
I have had many purchasing experiences with Olathe Ford and in each case, the professionalism shown by the Sales staff has been very comprehensive. In this recent purchase (lease) I was able to observe the teamwork it takes by many different Olathe Ford personnel to satisfy the customer. It still takes the initiative of the original Sales person to steer the process with the customer through to completion. Cassie did this well to keep me informed of the status of the complete process as she worked diligently with the various department personnel that were involved in completing their respective responsibilities. Cassie made sure the final closure with my old vehicle was accomplished and made the introduction to the new vehicle satisfying and complete.
 
-by Robert Neperud
 

 
 
 
Excellent experience. No hassles, Jason was great to work with along with the rest of the staff. Got the truck I wanted at the Price I wanted. Could not be happier.
 
-by Eya The Minecraft Ninja
 

 
 
 
Olathe Ford has the friendliest and most knowledgeable staff we've ever encountered. Cassie Hamiliton did a great job explaining our options and Sam Othman got us a incredible interest rate for a small business! We couldn't be happier--both with the Escape and our experience, Steve and Nancy Fuller CS III
 
-by Steve Fuller
 

 
 
 
I absolutely love my new car! BIG THANK YOU to the Olathe Ford Lincoln team (Nate, Stony, Matt and Marc) for their professionalism, and ensuring that my buying experience was great and easy, especially as I was apprehensive about the whole process. I am excited to join the ranks of one of the world's "Happiest Customers!"
 
-by Tracey Burton
 

 
 
 
I had a very positive experience. I recommend this dealership and I would use it in the future. Cassie Hamilton and the manager were highly professional and courteous. Constant and quick communication via email. Very linear and clear negotiation. A fair, pleasant treatment. Thank you!
 
-by Patrizio Ceccagnoli
 

 
 
 
Cassie Hamilton was wonderful to work with! She never made me feel pressured, and she really made sure all my questions were answered. Wonderful experience!
 
-by Ashley Clark
 


Our experiences at Olathe Ford Lincoln have always been the best! The service provided by the sales and staff and all members of the Olathe Ford family have been the best - everyone who was involved in the sale and even those who were not. We are treated like family everytime we drive onto the premises. The Lincoln MKZ we purchased is great! The car my mother bought at the same time I got the MKZ has been a wonderful car for her - she was in need of a dependable car and got it! We also purchased a travel trailer from Olathe Ford RV a few months after the MKZ and are enjoying it. This year we returned and purchased a Ford F250.

-by Sharon Hardy
 
 



Had great a buying experience would buy again, Jason my sales rep was very nice and work for me to get the price where I needed it.

-by Wayne Smith
 
 



I have purchased my last 3 trucks from them , and I always get the 5 star treatment. I drive all the way from Smithville just because of the staff, and their commitment to me.

-by Tim Hayes
 
 



I've been taking my 2010 Ford Escape to Olathe Ford to be serviced for about a year now, and have been impressed with the great customer service and workmanship of their Service Department.In early May, we decided to buy a Ford Fusion, so we went to Olathe Ford. The experience was outstanding. We worked with Chris Bell who scoured inventory around the region to find exactly what we were looking for. When we didn't find anything, we ended up placing an order to have one built. Chris explained the process to us and kept us updated as the car was being built. On delivery day, Chris and Jesse Hogg took time to go over all the details of our new car. Pat Larkin made the finance process quick and easy. Without a doubt the smoothest, most hassle-free car-buying process I've ever been through. When it's time to get another Ford, we will be buying it here.

-by Jeff Rhodes
 
 



I have been doing business with Olathe Ford for 27 years and have bought many cars from them. All my kids have grown and continue to buy their cars from Olathe Ford. I appreciate them going out of their way to make you feel at home and treat you like family. I want to thank the owner and GM Sam Mansker, COO Mario, Leasing Mgr, Nate, Finance Mgr, Pat, and my salesman Jim Cline. The experience is hassle free and much appreciated.

-by Mike Sullivan
 
 


Worked with Kevin Allen, he was very responsive and made the car buying process a pleasant one. Would not hesitate to go there in the future.
-by Michael Hicks
 
 



 
Service writer was great listened to my problem and took care of it the same day. Could not ask for better service.

-by Bill Mauk
 
 


 
 
Always good fast service at reasonable costs. Wouldn't go anywhere else.
-by Luke Willis
 
 



 
Very nice and easy to deal with. They try very hard to see that you have a good experience.
-by Gary Beer
 
 


 
This is the 2nd car I have bought from Olathe Ford Lincoln. The best P & F's, professional, polite, patient, focused, fast, flexible! John John Kennedy is the BEST. Such a great car, wonderful, love it, and the whole process was p-a-i-n-L-e-s-s. Thank You

-by susan mandel
 
 



Quick, fast, and right.

-by steven snyder
 
 

 
Went in just to look at some trucks. My wife and I worked with Scott and it was great working with him. He didn't pressure us into making a decision so he could get a sale. He truly was there to help us find the vehicle of our dreams. Everything at Olathe Ford went smooth, and I know I will return for my next vehicle.

-by Travis Burt
 
 


 
 
My wife as well as myself enjoy purchasing our new cars from Olathe Ford...We would highly recommend Brian Rector as a sales professional to contact if your in the market for a new FORD!

-by Angela Holtzman
 
 

 
- + Disclaimers